Welcome to Annual Plants Shop’s FAQ section! We’re here to help you create your perfect green space. Below you’ll find answers to our most commonly asked questions about our plants, ordering process, and more. Happy gardening!

About Our Products

What types of plants do you specialize in?
We specialize in annual plants including Abutilon, Alocasia, Alternanthera, Amaranthus, Angelonia, Argyranthemum, and many more! We focus on providing vibrant, seasonal color and plants perfect for containers and garden beds.
Are your plants suitable for container gardening?
Absolutely! Many of our plants, including our specially curated “Annual Plants for Planters” selection, thrive in containers. Each plant’s care instructions include specific guidance for container growing.

Ordering & Account Questions

How do I place an order?
Simply browse our collection, add your favorite plants to your cart, and proceed through our secure checkout. You’ll need to provide your shipping information and payment details to complete your order.
Do I need to create an account to order?
While you can checkout as a guest, creating an account allows you to track your orders, save your preferences, and makes future purchases quicker and easier.

Payment Methods

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.
Is my payment information secure?
Yes! We use industry-standard encryption to protect your payment information and never store your complete card details on our servers.

Shipping & Delivery

Where do you ship?
We ship worldwide except to Asia and some remote areas due to international regulations and plant health laws.
What are your shipping options and costs?
We offer two convenient options:
– Standard Shipping ($12.95): Via DHL or FedEx, delivered 10-15 days after dispatch
– Free Shipping: For orders over $50 via EMS, delivered 15-25 days after dispatch
How long does order processing take?
We process all orders within 1-2 business days. During peak seasons, processing may take slightly longer, but we’ll keep you informed of any delays.

Returns & Refunds

What is your return policy?
We stand behind our plants! If you’re not completely satisfied, you can return your order within 15 days of receipt for a replacement or refund.
How do I initiate a return?
Please email us at [email protected] with your order number and reason for return. We’ll guide you through the simple process.

Plant Care & Support

Will my plants arrive with care instructions?
Yes! Each plant comes with specific care instructions to help it thrive in its new environment.
What if my plants arrive damaged?
We carefully package our plants to prevent damage, but if yours arrive in poor condition, please contact us immediately at [email protected] with photos of the damage. We’ll make it right!

Still have questions? Our gardening enthusiasts are here to help!
Email us at: [email protected]
Visit us at: Annual Plants Shop, 882 Plantation Way, Montgomery, US 36117