Privacy Policy

Hello and welcome to the Annual Plants Shop family! At Annual Plants Shop, we are just as committed to protecting your personal data as we are to providing you with the most vibrant and healthy plants, from our elegant Alocasia Plants to our cheerful Bidens Plants. We believe your gardening journey should be secure, transparent, and joyful. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, annualsplantssale.com.

By using our site, you consent to the practices described in this policy. Our practices are designed to comply with general privacy principles and market regulations, including those applicable to our global customer base.

1. Information We Collect

To provide you with a seamless and personalized shopping experience, we collect information that you provide directly to us and through automated technologies.

• Personal Information You Provide: This includes information you enter when creating an account, placing an order, or contacting our customer service. Examples include your name, shipping address (such as our company address at 882 Plantation Way, Montgomery, US 36117), email address (e.g., [email protected]), phone number, and payment details (like credit card information for Visa, MasterCard, JCB, or your PayPal email). Please note, we do not store your complete card details on our servers.
• Automatically Collected Information: When you browse our site, we automatically collect certain data through cookies and similar tracking technologies. This includes your IP address, browser type, device information, pages you visited (like our Abutilon Plants or Annual Flowers for Fall Color sections), and how you interacted with our website.

2. How We Use Your Information

We use your information to enhance your experience with us, making it as rewarding as watching your new Cajun Hibiscus bloom. The primary uses include:

• Processing your orders and delivering your plants.
• Providing customer support and responding to your inquiries.
• Improving our website, product offerings, and your overall shopping experience.
• Sending you relevant information about new plants (like Angelonia or Celosia), promotions, and gardening tips, but only if you have opted in to receive such communications.
• Detecting and preventing fraud to keep your transactions secure.

3. Sharing and Disclosure of Your Information

Your trust is our priority. We do not sell or rent your personal information to third parties. We only share your data in the following circumstances:

• Service Providers: We share necessary information with trusted third-party service providers who assist us in operating our website, conducting business, processing payments, and delivering your plants. These partners are bound by contractual obligations to keep your information confidential and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, but we will notify you and ensure the same level of privacy protection.

Please note that we serve customers globally (excluding Asia and a few remote regions), and your data may be processed in the United States or other countries where our service providers operate.

4. Data Storage and Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential.

All transactions are processed through a gateway provider and are not stored or processed on our servers. We use industry-standard SSL encryption technology to protect your sensitive information during transmission. For your added safety, we never store your complete payment card details.

5. Your Rights

You have certain rights regarding your personal information. You can:

• Access, update, or correct your personal information by logging into your account on our website.
• Opt-out of receiving marketing communications from us by clicking the “unsubscribe” link in any email we send you.
• Request the deletion of your personal information, subject to certain legal obligations we might have.
• Object to or restrict the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

6. Cookie and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s systems to recognize your browser and capture and remember certain information.

We use cookies to:

• Help remember and process the items in your shopping cart.
• Understand and save your preferences for future visits.
• Compile aggregate data about site traffic and interaction so we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you disable cookies, some features that make your site experience more efficient may not function properly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Happy Planting!
The Annual Plants Shop Team